Updated 25 April 2026
Right of Withdrawal

Consumers within the meaning of section 13 of the German Civil Code (BGB) have a right of withdrawal in respect of contracts concluded by means of distance communication, in accordance with the following provisions.

01 Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract. To exercise the right of withdrawal, you must inform us (Viktor Stark, Starks.Design, Reinhartserstrasse 18A, 87437 Kempten, widerruf@starks.design) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

02 Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

03 Expiry of the right of withdrawal

The right of withdrawal expires for contracts on the supply of digital content not supplied on a tangible medium if the trader has begun performance of the contract after the consumer has expressly consented to the trader beginning performance of the contract before the expiry of the withdrawal period and has acknowledged that, by giving such consent, the consumer loses the right of withdrawal upon the start of performance of the contract.

At checkout, you are therefore asked to give two separate declarations, each to be actively confirmed:

  • First declaration: I expressly consent to Starks.Design beginning performance of the contract before the expiry of the withdrawal period.
  • Second declaration: I acknowledge that I lose my right of withdrawal as soon as Starks.Design has begun performance of the contract.

04 Model withdrawal form

If you wish to withdraw from the contract, you may complete this form and return it to us.

To:
Viktor Stark, Starks.Design
Reinhartserstrasse 18A
87437 Kempten
Germany
widerruf@starks.design

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) / the supply of the following service (*):

  • Ordered on (*) / received on (*):
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

(*) Delete as appropriate.

05 Exclusion or early expiry

Otherwise, the statutory grounds for exclusion under section 356 of the German Civil Code (BGB) apply. In particular, there is no right of withdrawal for contracts on the supply of goods made to the consumer's specifications or clearly tailored to personal needs.

This notice reflects the state of statutory requirements as of the date stated above. For questions regarding withdrawal, please contact widerruf@starks.design.